Faith at the Front Desk: Spirituality and Patron Service

Abstract: Wessells argues that the neutral bastion of the public library is one of the few places remaining where a person may explore deep spiritual issues. However, in order for the library to serve these needs well, he recommends instituting more sensitive collection policies and training staff to be sensitive to spiritual queries. He recommends that librarians:

The Reference Interview: Theories and Practice

Abstract: Brown - an in-the-trenches reference librarian - focuses on how to determine what kind of information the patron needs through the reference interview.

Copyright in a Social World

Abstract: Miller gives a basic overview of and urges that students be educated in copyright law. She notes copyright's implications for online social networking using three web 2.0 examples: YouTube, MySpace, and Flickr. Finally, she discusses plagiarism both by students and of students' work.

Copyright and Collaborative Spaces: Open Licensing and Wikis

Abstract: Botterbusch and Parker use the example of wikis to explore the collaborative space they see between the two extremes of full copyright protection and full freedom of content.

Assume That Online Works are Copyrighted: They May Have More Protection Than You Think

Abstract: Harris surveys the many ways in which protected digital works can be used that may infringe on copyright. These infringements include:

Copyright Compliance in your Library

Abstract: Harris urges compliance with copyright through education and a written policy. She offers a very brief overview of the history of copyright. Finally, Harris describes how widespread copying in the digital age has led to more copyright enforcement, particularly against individuals.