Best Practices for Managing Organizational Diversity

Abstract: Arguing that well-managed diversity in an organization can create a competitive advantage, Kreitz reviews both the best practices and the broader literature about managing diversity in the workplace. Her goal is to create a “practical primer on diversity management for library leaders and human resource managers.”

Getting Two for the Price of One: Accessibility and Usability

Abstract: Kirkpatrick argues that, when you design a web site for accessibility, you also “increase the usability of that site for everyone.” Giving best practices examples of accessible web coding, she shows how these also benefit non-disabled users.

Usability and Accessibility

Abstract:  To ensure that library web sites exhibit usability, Dowling delineates three categories of usability guidelines and eight steps that create accessibility.

Users' information behaviour - a gender perspective

Abstract: Steinerová & Šušol (2007) use gender difference, an admittedly problematic social construction, as a nonetheless helpful lens through which to frame information behavior.

Human information behavior: Integrating diverse approaches and information use

Abstract: Spink and Cole (2006) survey the main research on human information behaviors – delineating three interdisciplinary approaches – problem solving, ELIS (everyday life information seeking), and foraging – proposing that a fourth – information use with modular cognitive architecture – may also be gleaned from the literature, and then attempting to construct an integrated approach from the comparison of those four approaches.

A nonlinear model of information-seeking behavior

Abstract: In contrast to discipline-specific, stage-based models of information behavior, Foster (2004) interviews interdisciplinary information seekers, and proposes a non-linear and cyclical model. His model describes three core processes and three levels of contextual interaction that are dynamic, shifting, and without an inherent sequence of occurrence.