Adelle Frank Drupal, genealogy, accessibility, and religion archives geek in Atlanta, Georgia

the web

A Goal-based Classification of Web Information Tasks

Kellar, Watters, & Shepherd (2006) offer a high-level classification of user’s activities on the web as goal-based information tasks, these could be helpful when structuring personas. The information goals they discover are: information seeking, exchange, maintenance and, perhaps, monitoring.

The internet and the 2008 election (Pew)

This report highlights information seeking on the internet, which is becoming an increasingly-used source for voter information. Unfortunately, at the moment, the internet is most useful for national elections. Statewide and, especially, local election information is still difficult to locate on the internet. Local voter advocacy groups would be well-served to focus on sharing their local voter information in the formats and customized for the tasks mentioned below.

Making sense of credibility on the Web: Models for evaluating online information and recommendations for future research

Metzger performs a literature review on efforts to improve the credibility assessment skills of Internet users, including checklist and contextual models, as well as empirical studies. She then details the new strategies suggested by her review and proposes future directions for web credibility research. Her dual-processing model highlights the importance of studying not just a user’s ability to evaluate, but also their motivation to do so.

Information needs and uses

Dervin and Nilan (1986) trace the paradigm shift in information needs research away from systems-centered and toward a more user-centered approach. I was particularly intrigued by those user-centered studies that examined information needs: (1) by the different kinds of information needed at different stages in research; (2) by eliciting statements of problematic situational activities; and (3) as observable behavioral indicators.

DrupalCamp Atlanta SESSIONS - Saturday Sept. 19th

DrupalCamp Atlanta 2009 badgeWill you be attending DrupalCamp at Kennesaw State University?  I will. There are some fascinating sessions being offered.

Saturday, September 19, 2009, 9:15 am to 5:00 pm.

Some of the sessions that look interesting include:

Research Techniques and Methods for studying Human Information Behavior on the Web

Learn about how user research techniques are relevant in the web development, IA and UX fields.  Read these summaries and reflections on part 4 in Donald Case's book on Human Information Behavior (HIB).

Research insights for User Experience professionals into human information behavior

How are the topics of Human Information Behavior (HIB) research, and user research into the influence of occupation, social role, and demographics relevant in the web development, IA and UX fields? Read these summaries and reflections on part 5 in Donald Case's book on Human Information Behavior (HIB) to find out.

Modeling Concepts: New Techniques for IA in a Web 2.0 World

Sitemaps are inadequate to fully communicate the complex structures needed in content management. Happily, I was privileged to hear Dan Brown's thoughts on how to use a concept model (CM) to capture and communicate some of these structures. Dan defines 4 main formats for CMs, lists the steps in CM creation as it fits into the design process, and includes some insider tips along the way.

Design Games for IA

Having trouble discovering project requirements? Can't figure out the solutions to a design problem? Donna Spencer suggests using design games to have fun while increasing collaboration and gathering insights.